Key Business Impact

Completed accelerator used as reference case for partner materials and cross-sell.

Project Overview

Spanish-language production-ready agentic assistant for customer engagement via WhatsApp.

Technical System Architecture

Operational data flow and system architecture designed for this solution:

input

Agent Query

ai

AI Recommendation

database

Product Search

output

Recommendation Output

Case Study & Delivery

Delivered production-ready agentic assistant in Spanish, later referenced as flagship partner case.

Consulting Assessment & Strategy

As an AI consultant, the primary focus for this project was to establish a production-grade infrastructure that balances LLM performance, response latency, and system cost. This was achieved by introducing specific design patterns:

  • Agentic Orchestration: Decoupling tasks into dedicated specialized agents to reduce complexity and improve reasoning accuracy.
  • Custom Model Routing: Routing simple tasks to lightweight tier-2 models (e.g. AWS Nova Flash / Sonic) and reserving heavy reasoning for flagship models.
  • Security & Compliance Guardrails: Integrating strict input/output verification steps to prevent PII exposure and prompt injections.