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PROOF // CASE_STUDIES

Production case studies

AI, cloud, and data systems taken from concept to production—each with its architecture, delivery approach, and business outcome.

AI Platform 2026

AI Factory / Agent Factory Platform

Reference architecture for reusable agent factory extending GenAI accelerator playbooks with governance-by-default.

Targets faster delivery, lower orchestration cost, and governance-by-default for future accelerators.

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AI Platform 2026

GenAI Governance Framework

Production governance framework for foundation models, agents, and multi-model workloads with compliance controls.

Designed governance-by-default approach moving teams from experimentation to compliant production.

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Media AI 2026

AI Content Moderation Platform

GenAI accelerator replacing legacy moderation APIs to handle content classification under traffic surges.

Addressed moderation teams spending 70% of time on mechanical tasks; built MVP plus production path.

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Enterprise AI 2026

AI Expense Policy Evaluator

GenAI accelerator for expense management including policy extraction, rule engine, admin interface, and receipt ingestion.

Automated policy compliance checking and receipt processing with intelligent extraction.

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Enterprise AI 2026

AI-Assisted SDLC and Intelligent Document Processing

GenAI accelerator combining AI-assisted development workflows with intelligent document processing from MVP to production.

Makes AI-assisted development first-class while extending document processing MVP into hardened production.

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AI Platform 2026

Multi-Agent Evaluation Framework

Well-architected review and LLM quality evaluation framework for existing multi-agent GenAI architecture.

Focused on fan-out efficiency, cost observability, and CI/CD-based LLM evaluation for production-grade operations.

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Healthcare AI 2026

Multilingual Caregiver Scheduling Platform

Multi-agent copilot platform handling scheduling, onboarding, and daily check-ins via voice and chat for caregiving operations.

Phase 1 delivered with V1 and V2; production deployment path toward HIPAA-ready operations.

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AI Platform 2026

Voice AI Cross-Sell Initiative

Global initiative packaging proven voice AI solution patterns for multiple prospects based on prior delivery references.

97% cost reduction per call and 70-80% automation rates based on production references.

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Sales Analytics AI 2025

AI Call Analytics and RAG Pipeline

NL analytics platform for sales call transcripts with graph database and retrieval-augmented generation pipeline.

Automated actionable insights from call transcripts; enabled production-scale analytics for sales teams.

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Marketing AI 2025

AI Decision Engine for Marketing Analytics

Production-ready AI engine for marketing attribution, campaign analysis, and cohort reasoning using agentic analytics patterns.

Created production-ready AI decision engine and net-new revenue stream; launched faster than internal estimates.

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SaaS AI 2025

AI Business Advisor Reporting

Production-ready AI-assisted reporting creating monthly narratives and PDF/HTML reports from business data.

Delivered MVP pipeline and production-readiness artifacts; fully cloud-funded accelerator.

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Internal Enablement 2022-2025

GenAI Community of Practice

Company-wide skill-share sessions, workshops, and technical enablement for GenAI and agentic systems.

Built internal capability and repeatable knowledge sharing for accelerator delivery across teams.

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FinTech AI 2025

GenAI Risk Assessment Platform

Automated underwriting and credit risk assessment using GenAI to extract information from financial documents.

Reduces manual review effort and improves underwriting decisions with governed, auditable workflow.

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AI/ML Enablement 2025

LLM Fine-Tuning and Benchmarking

Distributed LLM training benchmarking on custom hardware to compare training time and cost economics.

Evaluated GenAI training economics and performance for production planning.

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Commercial GenAI 2025

Multi-Agent Real Estate Platform

GenAI-powered automation of real estate sales lifecycle with multi-modal agents and CRM integration across multiple geographies.

Reached production across multiple geographies and enterprise clients; flagship reference architecture.

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Contact Center AI 2025

Voice AI Customer Service Automation

AI-powered customer service call automation with working demo/MVP for enterprise contact centers.

Working MVP delivered; proven reference for voice AI cross-sell with 97% cost reduction per call.

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Healthcare AI 2025

AI-Powered Surgical Scheduling

Voice-activated scheduling system automating healthcare calls with agentic flows, replacing manual phone operations.

Reduced call-handling cost from ~$15 to <$0.01 per call; 97% cost reduction with 70-80% automation rate.

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Retail AI 2024

GenAI Retail Imagery Platform

GenAI features for apparel image generation, model rendering, and sketch generation for design workflows.

Accelerated design workflows and improved UX for apparel design users.

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Data AI 2024

Text-to-SQL GenAI Accelerator

Natural language to SQL generation with LLM compliance endpoints and training/workshop components.

Automated LLM compliance requests with rapid prototyping and roadmap facilitation.

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Conversational AI 2024

Production Agentic WhatsApp Assistant

Spanish-language production-ready agentic assistant for customer engagement via WhatsApp.

Completed accelerator used as reference case for partner materials and cross-sell.

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Media AI 2023

Social Media Disaster Detection

Real-time sentiment and event detection from high-volume social feeds for disaster response.

Accelerates disaster detection; streamlines multi-language incident alerts and analysis.

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ENABLEMENT // EXECUTIVE_EDUCATION

Executive education & technical programs

Programs delivered with O’Reilly and Udacity, and adapted into private enablement for client leadership and engineering teams.

O'Reilly Live Online Training Intermediate · 4 hours

AI Agents with AWS

Live online training on building AI and GenAI agents on AWS. Covers agent architectures, tool use, orchestration patterns, and production deployment strategies.

  • AI agent architectures on AWS
  • Bedrock Agents and tool integration
  • Multi-agent orchestration patterns
  • Production deployment strategies
  • Cost optimization for agent workloads
O'Reilly Live Online Training Intermediate · 4 hours

Building GenAI Agents in AWS

Live session on building generative AI agents using Amazon Bedrock. Covers agent design, action groups, knowledge base integration, and real-world deployment patterns.

  • GenAI agent design patterns
  • Amazon Bedrock agent configuration
  • Action groups and API integration
  • Knowledge base connectivity
  • Monitoring and observability
O'Reilly Live Online Training Intermediate · 4 hours

Hands-On RAG with AWS

Build production-ready Retrieval-Augmented Generation applications with AWS Bedrock and Python. Covers vector stores, chunking strategies, retrieval optimization, and evaluation.

  • RAG architecture fundamentals
  • AWS Bedrock Knowledge Bases
  • Vector store integration
  • Chunking and retrieval strategies
  • Evaluation and quality metrics
Udacity Intermediate · Self-paced (multi-week)

Building Generative AI Applications with Amazon Bedrock and Python

Hands-on course covering the full lifecycle of building GenAI applications using Amazon Bedrock. Includes console access, Python/Boto3 integration, embeddings, and a production deployment project.

  • Amazon Bedrock console and API access
  • Python/Boto3 integration with Bedrock
  • Understanding and using embeddings
  • Building RAG applications
  • Hands-on deployment project
Udacity Intermediate · Self-paced (multi-week)

Data Lakes in AWS

Comprehensive course on building and managing data lakes on AWS. Designed as a data-layer primer for practitioners moving into AI and ML workloads.

  • AWS data lake architecture
  • S3-based storage patterns
  • Data cataloging and governance
  • ETL and transformation pipelines
  • Integration with AI/ML workloads
VOICE // SPEAKING_RECORD

Conference talks & workshops

Production-grade AI perspectives shared at cloud summits, immersion days, and executive events.

  • Nov 2025

    AI in the Wild: Truths, Myths, and What’s Actually Working

    AI Invite-Only Executive Event · San Francisco, CA / London, UK / Tokyo, JP (scheduled, final date/location TBD)

    Panel
  • Aug 2025

    Unleash the Power of GenAI: Prepare, Protect and Scale Your Data

    GenAI LATAM Webinar · Virtual (LATAM)

    Webinar
  • Apr 2025

    From data to action – Building causal AI systems with knowledge graphs

    Google Cloud Next 25 Breakout · Las Vegas, NV

    In-person
  • Apr 2025

    AWS GenAI Immersion Day

    DoiT – Dive Into Genius: LLM Immersion Day · Virtual

    Workshop
  • Mar 2025

    AWS GenAI - Anatomy of LLMs

    DoiT – Dive Into Genius: Anatomy of LLMs Webinar · Virtual

    Webinar
  • Sep 2024

    AWS Transcribe and Bedrock Workshop: Audio Transcription and Summarization

    Gather.Town Workshop · Virtual

    Workshop
  • Jul 2024

    AWS Bedrock Immersion Day

    AWS Bedrock Immersion Day · Virtual

    Workshop
  • Jul 2024

    GenAI & Data Strategy Summit Panel

    GenAI & Data Strategy Summit · Seattle, WA

    Panel
  • Jun 2024

    AWS GenAI: LLM Liftoff: Navigating the Journey from Concept to Production

    AWS GenAI Webinar · Virtual

    Webinar
  • Jun 2024

    AWS and DoiT Cloud Summits

    AWS Summit · Toronto, ON / Mexico City / Bogotá / Los Angeles, CA / New York, NY

    In-person
  • Mar 2024

    AWS GenAI Immersion Day

    AWS GenAI Immersion Day · Virtual

    Workshop
  • Feb 2024

    AWS GenAI - Anatomy of LLMs

    AWS GenAI Webinar · Virtual

    Webinar
  • Feb 2024

    AWS DeepRacer AI/ML: Montreal

    AWS DeepRacer · Montreal, QC

    In-person
  • Nov 2023

    Kraken Client Event Presentation

    Kraken Client Event · In-person/Remote

    In-person
  • Jan 1970

    Gen AI Cost of Ownership for LLM Workloads

    DocSpera Gen AI Assessment · Virtual

    Workshop
  • Jan 1970

    Libera el Poder de la GenAI: Prepara, Protege y Escala tus Datos

    GenAI LATAM Webinar · Virtual (LATAM)

    Webinar
SECURE_GATE // STRATEGY_CALL

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