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AI Factory / Agent Factory Platform

AI Platform 2026

Reference architecture for reusable agent factory extending GenAI accelerator playbooks with governance-by-default.

Technology Stack

AgentCoreCedar PolicyOTELCloudWatchX-RayVPC

Impact

Targets faster delivery, lower orchestration cost, and governance-by-default for future accelerators.

Status

Development

Case Study

Authored business outcomes study for agent factory with reusable subagent library and observability stack.

GenAI Governance Framework

AI Platform 2026

Production governance framework for foundation models, agents, and multi-model workloads with compliance controls.

Technology Stack

Agent IdentityIAMVPC IsolationAudit LoggingNIST AI RMF

Impact

Designed governance-by-default approach moving teams from experimentation to compliant production.

Status

Development

Case Study

Created governance accelerator covering agent identity, least privilege, data residency, and compliance automation.

AI Content Moderation Platform

Media AI 2026

GenAI accelerator replacing legacy moderation APIs to handle content classification under traffic surges.

Technology Stack

Amazon BedrockLambdaAPI GatewayStep FunctionsTerraform

Impact

Addressed moderation teams spending 70% of time on mechanical tasks; built MVP plus production path.

Status

Development

Case Study

Designed and built moderation classifiers with production IaC, monitoring, and CI/CD pipeline for scale.

AI Expense Policy Evaluator

Enterprise AI 2026

GenAI accelerator for expense management including policy extraction, rule engine, admin interface, and receipt ingestion.

Technology Stack

GenAI Policy ExtractionRule EngineReceipt IngestionKiro

Impact

Automated policy compliance checking and receipt processing with intelligent extraction.

Status

Development

Case Study

Built architecture from policy extraction through rule engine to admin interface with DB layer.

AI-Assisted SDLC and Intelligent Document Processing

Enterprise AI 2026

GenAI accelerator combining AI-assisted development workflows with intelligent document processing from MVP to production.

Technology Stack

GenAI IDPAI-Assisted DevelopmentProduction Hardening

Impact

Makes AI-assisted development first-class while extending document processing MVP into hardened production.

Status

Development

Case Study

Structured AI enablement from SDLC integration through intelligent document extraction to production deployment.

Multi-Agent Evaluation Framework

AI Platform 2026

Well-architected review and LLM quality evaluation framework for existing multi-agent GenAI architecture.

Technology Stack

AWS BedrockAgentCoreSQL GenerationRAGEval Pipeline

Impact

Focused on fan-out efficiency, cost observability, and CI/CD-based LLM evaluation for production-grade operations.

Status

Production

Case Study

Reviewed and optimized orchestrator architecture with evaluation pipeline for production quality assurance.

Multilingual Caregiver Scheduling Platform

Healthcare AI 2026

Multi-agent copilot platform handling scheduling, onboarding, and daily check-ins via voice and chat for caregiving operations.

Technology Stack

Multi-Agent LangGraphAWSVoice/ChatMCP Server

Impact

Phase 1 delivered with V1 and V2; production deployment path toward HIPAA-ready operations.

Status

Production

Case Study

Built multi-agent architecture handling bilingual scheduling and daily caregiver coordination with production hardening.

Voice AI Cross-Sell Initiative

AI Platform 2026

Global initiative packaging proven voice AI solution patterns for multiple prospects based on prior delivery references.

Technology Stack

Amazon ConnectNova SonicAI Voice PlatformReusable Repos

Impact

97% cost reduction per call and 70-80% automation rates based on production references.

Status

Development

Case Study

Packaged proven voice automation patterns with reusable repos and SOWs for scaled go-to-market.

AI Call Analytics and RAG Pipeline

Sales Analytics AI 2025

NL analytics platform for sales call transcripts with graph database and retrieval-augmented generation pipeline.

Technology Stack

AWS NeptuneBedrock AgentsServerlessRAG

Impact

Automated actionable insights from call transcripts; enabled production-scale analytics for sales teams.

Status

Production

Case Study

Built end-to-end NL analytics connecting call transcripts to graph-based reasoning and Bedrock agent workflows.

AI Decision Engine for Marketing Analytics

Marketing AI 2025

Production-ready AI engine for marketing attribution, campaign analysis, and cohort reasoning using agentic analytics patterns.

Technology Stack

Amazon BedrockAgentic AnalyticsCampaign ReasoningServerless

Impact

Created production-ready AI decision engine and net-new revenue stream; launched faster than internal estimates.

Status

Production

Case Study

Delivered end-to-end from accelerator to production, building AI-powered campaign analysis with executive insight generation.

AI Business Advisor Reporting

SaaS AI 2025

Production-ready AI-assisted reporting creating monthly narratives and PDF/HTML reports from business data.

Technology Stack

PythonBedrockRedshiftETLPDF/HTML Generation

Impact

Delivered MVP pipeline and production-readiness artifacts; fully cloud-funded accelerator.

Status

Production

Case Study

Built end-to-end pipeline from data ingestion through AI narrative generation to multi-format report delivery.

GenAI Community of Practice

Internal Enablement 2022-2025

Company-wide skill-share sessions, workshops, and technical enablement for GenAI and agentic systems.

Technology Stack

Amazon BedrockAmazon QAgent WorkflowsPrompt Engineering

Impact

Built internal capability and repeatable knowledge sharing for accelerator delivery across teams.

Status

Production

Case Study

Organized and led enablement, training, documentation, and internal labs advancing team GenAI expertise.

GenAI Risk Assessment Platform

FinTech AI 2025

Automated underwriting and credit risk assessment using GenAI to extract information from financial documents.

Technology Stack

Amazon NovaAWS LambdaTerraformGenAI Workflow

Impact

Reduces manual review effort and improves underwriting decisions with governed, auditable workflow.

Status

Production

Case Study

Architected GenAI-powered risk analysis extracting data from bank statements with compliance-first approach.

LLM Fine-Tuning and Benchmarking

AI/ML Enablement 2025

Distributed LLM training benchmarking on custom hardware to compare training time and cost economics.

Technology Stack

Llama 3AWS InferentiaSageMakerDistributed MLPython

Impact

Evaluated GenAI training economics and performance for production planning.

Status

Production

Case Study

Led adaptation and fine-tuning benchmarks for enterprise model training on specialized hardware.

Multi-Agent Real Estate Platform

Commercial GenAI 2025

GenAI-powered automation of real estate sales lifecycle with multi-modal agents and CRM integration across multiple geographies.

Technology Stack

Amazon BedrockNova SonicServerlessMulti-Agent Architecture

Impact

Reached production across multiple geographies and enterprise clients; flagship reference architecture.

Status

Production

Case Study

Led solutioning from RAPID assessment through GenAI accelerator to production deployment with multi-agent orchestration.

Voice AI Customer Service Automation

Contact Center AI 2025

AI-powered customer service call automation with working demo/MVP for enterprise contact centers.

Technology Stack

Amazon ConnectLLMsDecision-Tree AutomationNova Sonic

Impact

Working MVP delivered; proven reference for voice AI cross-sell with 97% cost reduction per call.

Status

Production

Case Study

Delivered AI assistant in Amazon Connect with production-grade voice automation and escalation flows.

AI-Powered Surgical Scheduling

Healthcare AI 2025

Voice-activated scheduling system automating healthcare calls with agentic flows, replacing manual phone operations.

Technology Stack

Amazon Nova SonicMCP ServerAWS LambdaServerless

Impact

Reduced call-handling cost from ~$15 to <$0.01 per call; 97% cost reduction with 70-80% automation rate.

Status

Production

Case Study

Designed and delivered voice automation for surgical scheduling across inbound/outbound calls, integrating EMR connectivity and compliance workflows.

GenAI Retail Imagery Platform

Retail AI 2024

GenAI features for apparel image generation, model rendering, and sketch generation for design workflows.

Technology Stack

AWS GenAI ServicesImage GenerationServerless

Impact

Accelerated design workflows and improved UX for apparel design users.

Status

Production

Case Study

Delivered AI-powered imagery generation accelerating creative design and reducing production photography costs.

Text-to-SQL GenAI Accelerator

Data AI 2024

Natural language to SQL generation with LLM compliance endpoints and training/workshop components.

Technology Stack

Amazon BedrockLambdaAPI GatewayBedrock Agents

Impact

Automated LLM compliance requests with rapid prototyping and roadmap facilitation.

Status

Production

Case Study

Facilitated readiness workshops and deployed GenAI SQL accelerator with API endpoints for LLM queries.

Production Agentic WhatsApp Assistant

Conversational AI 2024

Spanish-language production-ready agentic assistant for customer engagement via WhatsApp.

Technology Stack

Amazon BedrockClaudeAgentic PatternsWhatsApp API

Impact

Completed accelerator used as reference case for partner materials and cross-sell.

Status

Production

Case Study

Delivered production-ready agentic assistant in Spanish, later referenced as flagship partner case.

Social Media Disaster Detection

Media AI 2023

Real-time sentiment and event detection from high-volume social feeds for disaster response.

Technology Stack

Amazon BedrockOpenSearchAWS LambdaAWS Kinesis

Impact

Accelerates disaster detection; streamlines multi-language incident alerts and analysis.

Status

Production

Case Study

Built real-time event/sentiment pipeline providing ongoing demos and architecture tuning.